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Pension Mis-Selling — Dubai (UAE)

Pension Mis-Selling Claims — Dubai (UAE)

Free assessment for DB pension transfer, SIPP, and QROPS mis-selling claims for British expatriates in Dubai and the UAE with UK pension transfer claims. Four regulated routes to compensation.

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The Local Picture

Dubai and the wider UAE has one of the largest British expatriate populations outside Europe. The UAE became a major hub for international financial advisory operations targeting British workers on high earnings — particularly those with valuable defined benefit pension rights from NHS, local government, armed forces, and financial services careers.

Adviser firms operating in Dubai included Holborn Assets (FSCS default October 2023), Brite Advisory Group, deVere Group, Blacktower Financial Management, and others. Many operated complex multi-entity structures combining a UK FCA-authorised entity with a DFSA-regulated Dubai entity and offshore investment platforms.

Where the Dubai-based entity was not FCA-authorised at time of transfer, FSMA s.27 provides a civil court remedy for the full uncapped transfer value. This is a particularly powerful route for UAE cases given the typically high CETV values involved.

Key Dubai Firms — Claim Status

Named firm pages with FOS decisions and FSCS default status.

Holborn Assets Ltd

FSCS Default — October 2023 — Claims open

One of the largest international advisory groups in the UAE. Declared in FSCS default in October 2023 with 36+ claims registered. Also operated as Cheshire Pension Consultants, Expatriate Financial Planning Services, and Pension Transfer Experts. See the Holborn Assets claim page →

Brite Advisory Group

Active — FOS complaints — 10,000+ clients

One of the largest international advisory networks in the UAE. Over 10,000 clients and £2.37bn cited in proceedings. Fletcher [2024] confirmed UK FOS jurisdiction. See the Brite Advisory claim page →

Which Routes Apply

Route 1

Direct Firm Complaint

Where the firm is still trading. Mandatory first step. 8-week response requirement.

£150,000 cap (pre-Apr 2019)£455,000 cap (post-Apr 2019)
Route 2

Financial Ombudsman Service

Free independent adjudication. 55–77% uphold rate on DB transfer cases nationally.

£150,000 cap (pre-Apr 2019)£455,000 cap (post-Apr 2019)
Route 3

FSCS Compensation

Where the firm has been declared in default by the FSCS. Direct claims open.

£85,000 per firm
Route 4

Civil Litigation

Where losses exceed the FSCS cap or FSMA s.27 applies. Uncapped recovery.

Uncapped
⚠ Time Limit Warning — Act Now

The FOS applies a 6-year absolute clock from the date of advice and a 3-year awareness clock from when you first knew about your loss. For advice given in 2018 or earlier, the absolute clock has expired — but FSCS, civil, and awareness clock routes may still be open. Obtain a formal assessment immediately. See redressadvisory.com/time-limits.

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No obligation · No upfront cost · We will never cold-call you

Redress Advisory Ltd is applying for authorisation as a Claims Management Company regulated by the Financial Conduct Authority. FCA reference: [to be confirmed on authorisation]. Company number: 17295681. Registered office: 20 Wenlock Road, London N1 7GU.
Your rights and our fees — in plain English
You do not have to use us

You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.

Our fees — CMCOB 5.2 sliding scale, success only
Redress received Max % Max fee
Up to £1,49930%£420
£1,500–£9,99928%£2,500
£10,000–£24,99925%£5,000
£25,000–£49,99920%£7,500
£50,000 and above15%£10,000

Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.

Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.

14-day right to cancel

Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.

Unhappy with our service?

Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.