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Pension Mis-Selling — Rotherham

Pension Mis-Selling Claims — Rotherham

Rotherham's steel heritage and its proximity to Sheffield make it a significant area for pension mis-selling claims. British Steel workers and the broader South Yorkshire steel community were heavily targeted during the BSPS review period.

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The Local and Regional Picture

Rotherham has a deep steel industry heritage. During the BSPS transfer window of 2017–2018, steelworkers across South Yorkshire including Rotherham were approached by a wave of financial advisers offering “free pension reviews.” Many of these advisers recommended transferring out of guaranteed BSPS defined benefit pensions into SIPPs.

The FCA subsequently found that a significant proportion of BSPS transfer advice was unsuitable. Adviser firms operating in South Yorkshire during this period are the subject of FOS upheld decisions, FCA enforcement action, and FSCS default declarations.

South Yorkshire BSPS Claims

If you were a BSPS member who transferred your pension on advice from a firm operating in the South Yorkshire region, a formal assessment will identify which claims routes remain available for your specific case and transfer date.

Which Routes Apply

Route 1

Direct Firm Complaint

Where the firm that advised you is still trading, a formal DISP complaint is the mandatory first step. The firm must respond within 8 weeks.

£150,000 cap (pre-Apr 2019)£455,000 cap (post-Apr 2019)
Route 2

Financial Ombudsman

If the firm rejects your complaint or fails to respond, escalation to the FOS is free. The FOS has upheld 55–77% of DB transfer complaints nationally.

£150,000 cap (pre-Apr 2019)£455,000 cap (post-Apr 2019)
Route 3

FSCS Compensation

Where the adviser firm or SIPP operator has failed and been declared in default, the FSCS pays compensation directly.

£85,000 per firm
Route 4

Civil Litigation

Where losses exceed the FSCS cap or FSMA s.27 applies, civil court proceedings may recover the full uncapped amount.

Uncapped
⚠ Time Limit Warning

The FOS applies a six-year absolute clock from the date of advice and a three-year awareness clock from when you first knew or ought to have known about your loss. Both clocks run simultaneously. For DB pension transfer advice given between 2015 and 2019, the six-year clock is now at or near expiry. Act immediately to preserve your claim rights. See redressadvisory.com/time-limits.

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No obligation · No upfront cost · We will never cold-call you

Redress Advisory Ltd is applying for authorisation as a Claims Management Company regulated by the Financial Conduct Authority. FCA reference: [to be confirmed on authorisation]. Company number: 17295681. Registered office: 20 Wenlock Road, London N1 7GU. You may complain directly to the FOS (0800 023 4567) or FSCS (0800 678 1100) free of charge. Time limits apply. Legal references: Berkeley Burke v FOS [2018] EWHC 2878 · Adams v Options UK [2021] EWCA Civ 1188 · Fletcher v Options UK [2024] EWCA Civ 541.
Redress Advisory Ltd is applying for authorisation as a Claims Management Company. FCA reference number: [to be confirmed on authorisation]. Registered in England and Wales. Company number: 17295681. Registered office: 20 Wenlock Road, London N1 7GU.
Your rights and our fees — in plain English
You do not have to use us

You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.

Our fees — CMCOB 5.2 sliding scale, success only
Redress received Max % Max fee
Up to £1,49930%£420
£1,500–£9,99928%£2,500
£10,000–£24,99925%£5,000
£25,000–£49,99920%£7,500
£50,000 and above15%£10,000

Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.

Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.

14-day right to cancel

Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.

Unhappy with our service?

Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.