What happened in Neath
Neath and the Neath Valley form part of the wider South Wales geography in which BSPS transfer advice was concentrated. The same named firms — Pembrokeshire Mortgage Centre, Active Wealth, and Vintage Investment Services — operated across this cluster during 2015–2018.
For clients of these FSCS-failed or enforcement-subject firms, Route 3 FSCS claims are available regardless of the precise town in which the advice was given.
Who this affects
Former BSPS members and DB pension holders in Neath and the Neath Valley who were advised to transfer their pension between 2015 and 2019 and have not previously complained.