Leeds is a major financial services centre and a significant source of pension mis-selling complaints. DB transfer and SIPP mis-selling affected thousands of workers across the Leeds city region.
Start your free assessment →As one of the UK’s largest financial centres outside London, Leeds has a significant concentration of both financial adviser firms and defined benefit pension scheme members. During the 2015–2022 period, numerous adviser firms and IFA networks operating from or around Leeds gave DB pension transfer advice that the FOS subsequently found to be unsuitable.
Major employers in Leeds and the surrounding West Yorkshire region — including local government, NHS trusts, large manufacturing firms, and financial services employers — operated defined benefit pension schemes whose members were targeted by transfer advisers during the peak mis-selling period.
If you received pension transfer advice from a firm operating in Leeds or West Yorkshire, a formal assessment will clarify which claim routes are available. The FOS has jurisdiction over all FCA-authorised firm complaints regardless of where the firm or client is based.
Where the firm that advised you is still trading, a formal DISP complaint is the mandatory first step. The firm must respond within 8 weeks.
If the firm rejects your complaint or fails to respond, escalation to the FOS is free. The FOS has upheld 55–77% of DB transfer complaints nationally.
Where the adviser firm or SIPP operator has failed and been declared in default, the FSCS pays compensation directly.
£85,000 per firmWhere losses exceed the FSCS cap or FSMA s.27 applies, civil court proceedings may recover the full uncapped amount.
UncappedThe FOS applies a six-year absolute clock from the date of advice and a three-year awareness clock from when you first knew or ought to have known about your loss. Both clocks run simultaneously. For DB pension transfer advice given between 2015 and 2019, the six-year clock is now at or near expiry. Act immediately to preserve your claim rights. See redressadvisory.com/time-limits.
No obligation · No upfront cost · We will never cold-call you
You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.
| Redress received | Max % | Max fee |
|---|---|---|
| Up to £1,499 | 30% | £420 |
| £1,500–£9,999 | 28% | £2,500 |
| £10,000–£24,999 | 25% | £5,000 |
| £25,000–£49,999 | 20% | £7,500 |
| £50,000 and above | 15% | £10,000 |
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.
Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.
Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.