Pension Mis-Selling — France

Pension Mis-Selling Claims — France

France has one of the largest British expatriate communities in Europe. British nationals living in France who transferred UK defined benefit pensions to SIPP or QROPS arrangements on unsuitable advice may be entitled to UK compensation.

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The Local and Regional Picture

The British expatriate community in France — concentrated in areas such as the Dordogne, Brittany, Normandy, and the Côte d’Azur — was heavily targeted by international financial advisory firms during the 2010–2022 period. Adviser firms operating under MiFID passporting arrangements or as unregulated entities approached British retirees and workers with recommendations to transfer UK defined benefit pensions into SIPP or QROPS structures.

Many of these firms were not FCA-authorised at the time of transfer. Adams v Options UK [2021] EWCA Civ 1188 confirmed that where the introducing firm was not FCA-authorised, the SIPP contract is unenforceable under FSMA s.27 and the full transfer value is recoverable. Fletcher [2024] confirmed FOS jurisdiction extends to overseas-arranged transfers.

France-Based British Expat Claims

If you were a British national living in France when you received pension transfer advice, UK compensation routes apply to your UK pension. Distance from the UK is not a barrier to making a claim.

Which Routes Apply

Route 1

Direct Firm Complaint

Where the firm that advised you is still trading, a formal DISP complaint is the mandatory first step. The firm must respond within 8 weeks.

£10,000 SRA cap
Route 2

Financial Ombudsman

If the firm rejects your complaint or fails to respond, escalation to the FOS is free. The FOS has upheld 55–77% of DB transfer complaints nationally.

£455,000 cap
Route 3

FSCS Compensation

Where the adviser firm or SIPP operator has failed and been declared in default, the FSCS pays compensation directly.

£85,000 per firm
Route 4

Civil Litigation

Where losses exceed the FSCS cap or FSMA s.27 applies, civil court proceedings may recover the full uncapped amount.

Uncapped
⚠ Time Limit Warning

The FOS applies a six-year absolute clock from the date of advice and a three-year awareness clock from when you first knew or ought to have known about your loss. Both clocks run simultaneously. For DB pension transfer advice given between 2015 and 2019, the six-year clock is now at or near expiry. Act immediately to preserve your claim rights. See redressadvisory.com/time-limits.

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Redress Advisory Ltd is a technology platform. Regulated claims work carried out by SRA-authorised Operating Partner solicitor firms. You may complain directly to the FOS (0800 023 4567) or FSCS (0800 678 1100) free of charge. Time limits apply. Legal references: Berkeley Burke v FOS [2018] EWHC 2878 · Adams v Options UK [2021] EWCA Civ 1188 · Fletcher v Options UK [2024] EWCA Civ 541.