No cold calls — ever No upfront cost Compensation paid directly to you 14-day right to cancel FCA CMC authorisation pending
Pension Mis-Selling — Australia

Pension Mis-Selling Claims — Australia

Free assessment for DB pension transfer, SIPP, and QROPS mis-selling claims for British expatriates in Australia and former Australian residents with UK pension rights. Four regulated routes to compensation.

Start your free assessment →

The Local Picture

Australia is home to a significant number of British nationals and dual UK-Australian citizens who transferred UK pension rights before emigrating or while living overseas. During the period 2010–2022, adviser firms operating across Australia and through international networks recommended large numbers of UK defined benefit pension transfers into SIPP and QROPS arrangements.

Australian regulation of UK pension advice is separate from FCA regulation. Where the UK transfer involved a UK-regulated SIPP, FOS and FSCS jurisdiction typically applies to the UK-authorised entity regardless of where the advice was given. FSMA s.27 additionally provides a civil court remedy where the Australian-based adviser was not FCA-authorised at time of transfer.

Mark Perry, Founder of Redress Advisory, held ASIC regulatory authorisation (FAR 001296551) in Australia between April 2022 and September 2024 — giving Redress Advisory direct insight into the Australian expat pension advisory market.

Which Routes Apply

Route 1

Direct Firm Complaint

Where the firm is still trading. Mandatory first step. 8-week response requirement.

£150,000 cap (pre-Apr 2019)£455,000 cap (post-Apr 2019)
Route 2

Financial Ombudsman Service

Free independent adjudication. 55–77% uphold rate on DB transfer cases nationally.

£150,000 cap (pre-Apr 2019)£455,000 cap (post-Apr 2019)
Route 3

FSCS Compensation

Where the firm has been declared in default by the FSCS. Direct claims open.

£85,000 per firm
Route 4

Civil Litigation

Where losses exceed the FSCS cap or FSMA s.27 applies. Uncapped recovery.

Uncapped
⚠ Time Limit Warning — Act Now

The FOS applies a 6-year absolute clock from the date of advice and a 3-year awareness clock from when you first knew about your loss. For advice given in 2018 or earlier, the absolute clock has expired — but FSCS, civil, and awareness clock routes may still be open. Obtain a formal assessment immediately. See redressadvisory.com/time-limits.

Start your free assessment →

No obligation · No upfront cost · We will never cold-call you

Redress Advisory Ltd is applying for authorisation as a Claims Management Company regulated by the Financial Conduct Authority. FCA reference: [to be confirmed on authorisation]. Company number: 17295681. Registered office: 20 Wenlock Road, London N1 7GU.
Your rights and our fees — in plain English
You do not have to use us

You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.

Our fees — CMCOB 5.2 sliding scale, success only
Redress received Max % Max fee
Up to £1,49930%£420
£1,500–£9,99928%£2,500
£10,000–£24,99925%£5,000
£25,000–£49,99920%£7,500
£50,000 and above15%£10,000

Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.

Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.

14-day right to cancel

Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.

Unhappy with our service?

Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.