SIPP Operator Claim
FSCS DEFAULT

The Lifetime SIPP Company — SIPP Operator Claim

The Lifetime SIPP Company is an FSCS-defaulted SIPP operator with a documented history of accepting business from unregulated broker networks without conducting required due diligence. The FOS repeatedly found the firm failed to perform baseline checks before executing pension transfers.

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What Happened

The Lifetime SIPP Company accepted SIPP business from a range of unregulated introducers and financial advisers without conducting the baseline due diligence required by FCA Principles 2, 3, and 6. Clients were typically introduced to The Lifetime SIPP Company through unregulated advisory firms and then placed into high-risk, non-standard investments including green oil, biofuel projects, and overseas property.

The FOS found in multiple decisions that the firm failed to perform zero baseline checks on the rogue introducers directing business to it. The FSCS subsequently declared The Lifetime SIPP Company in default, making compensation claims available to eligible claimants up to the £85,000 statutory limit.

Cases involving unregulated introducers may additionally trigger FSMA s.27 unwinding rights — rendering the SIPP contract unenforceable and potentially recovering the full transfer value through civil court proceedings.

FOS Decisions — Evidence on Record

The following decisions are a matter of public record held in the FOS decisions database. Summaries are factual and based on published ombudsman findings. Decision references can be verified at financial-ombudsman.org.uk.

DRN2578516

FOS Upheld — Adviser directed client into Lifetime SIPP for unregulated green oil investment

The ombudsman upheld the complaint and found the advice to transfer existing pensions into a Lifetime SIPP for the purpose of investing in an unregulated green oil fund was unsuitable. The client was not adequately informed of the risks. The case demonstrates the consistent FOS pattern of upholding complaints where clients were directed into Lifetime SIPP arrangements via unregulated advisers to access non-standard investments.

Which Claim Routes Apply

Route 3

FSCS Compensation

The Lifetime SIPP Company is in FSCS default. Direct FSCS claims are open for eligible claimants. Claims focus on the firm's failure to conduct due diligence on introducers and underlying non-standard investments.

Up to £85,000
Route 4

Civil Litigation — s.27 FSMA

Where the introducer who directed your transfer to The Lifetime SIPP Company was not FCA-authorised at the time, the SIPP contract may be unenforceable under FSMA s.27. This is a civil court route uncapped by any statutory limit.

Uncapped — s.27 FSMA
⚠ Time Limit Warning — Act Now

FSCS claims are subject to the FSCS's own time limits from the date of default. FOS complaints are subject to a six-year absolute limitation period from the date of the advice or transfer, and a three-year awareness clock from when you first knew or ought to have known about your loss. For Lifetime SIPP clients who transferred between 2012 and 2018, the absolute FOS clock may have expired or be approaching expiry. The FSMA s.27 civil route has separate limitation rules and should be assessed urgently. See redressadvisory.com/time-limits for the full limitation framework.

Indicative Compensation Range

FSCS Route (Route 3)
Up to £85k
FSCS statutory cap £85,000 per firm
Civil Litigation (Route 4)
Full transfer value
Uncapped — court proceedings

Figures are indicative only and based on typical case profiles. Your actual position depends on your specific circumstances, the transfer value, and the applicable claim route. Not a guarantee of outcome.

Frequently Asked Questions

Was The Lifetime SIPP Company regulated?

Yes — The Lifetime SIPP Company was FCA-regulated as a SIPP operator. The issue is not whether it was regulated, but whether it met its regulatory obligations when accepting business from unregulated introducers.

What investments were typically held inside a Lifetime SIPP?

Common investments included green energy schemes, biofuel projects, overseas property developments, and other non-standard, illiquid assets introduced by unregulated advisory firms.

My FOS complaint was rejected — can I still claim?

Possibly. If your FOS complaint was rejected on time limit grounds, a civil court route under FSMA s.27 may have different limitation rules. If it was rejected on the merits, the FSCS route may still be available. Your assessment will clarify which routes remain open.

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Redress Advisory Ltd is a technology platform. It is not a claims management company authorised by the FCA. All regulated claims work is carried out by our SRA-authorised Operating Partner solicitor firms. You may complain directly to the Financial Ombudsman Service (FOS) on 0800 023 4567 or to the Financial Services Compensation Scheme (FSCS) on 0800 678 1100, both free of charge. Compensation ranges are indicative only and are not a guarantee of outcome. Time limits apply. Legal references: Berkeley Burke v FOS [2018] EWHC 2878 · Adams v Options UK [2021] EWCA Civ 1188 · Fletcher v Options UK [2024] EWCA Civ 541.