Dissolved / Historic

Were you referred through Celtic Wealth Management?

Celtic Wealth was an unregulated introducer. The complaint runs against the regulated firm that received the referral — and those routes remain open.

£25,000 Claim band from
7/10 Opportunity score
UK Domestic Segment
Route 3 Primary route
Firm Assessment

● Unregulated Introducer | 300+ Referrals | South Wales BSPS Cluster

What happened

Celtic Wealth Management operated as an unregulated introducer in South Wales, facilitating over 300 referrals to regulated financial advisers for pension transfers including BSPS cases.

Because Celtic Wealth was unregulated, complaints run against the regulated firm that received the referral and provided the advice. Where that receiving firm is FSCS-failed, Route 3 applies. Where it is still trading, Route 1 applies first.

Who this affects

Clients introduced via Celtic Wealth Management to a regulated financial adviser for pension transfer advice in South Wales, particularly between 2015 and 2018.

Claim Routes

Which Routes Apply to This Firm

Based on this firm's current regulatory status, the following routes are available. Primary route is listed first.

Route 3

FSCS Claim (Failed Firm)

Direct claim to the Financial Services Compensation Scheme where your adviser firm has closed, entered administration, or been declared in default. Government-backed compensation of last resort.

FSCS pays up to £85,000 per person, per firm for pension advice mis-selling. For losses above this limit, Route 4 is assessed in parallel.
Route 2

Financial Ombudsman Service (FOS)

Independent government-backed adjudication after the firm rejects or fails to respond within 8 weeks. Also available directly where FOS has established jurisdiction over an overseas-linked case.

FOS awards up to £455,000 (advice from 1 April 2019) or £200,000 (advice before 1 April 2019). Both limits rise annually with inflation.
Questions & Answers

Frequently Asked Questions

Celtic Wealth was unregulated — can I still claim?
Yes. Your complaint is directed at the regulated firm that received the referral and gave the advice.
I do not know which firm actually advised me. Can you help?
Yes. We identify the regulated firm from your pension paperwork as part of case opening.
Urgent — Act Promptly

Time Limits on Your Claim

Pension mis-selling claims are subject to strict DISP and Limitation Act time limits. Missing a deadline can permanently bar your right to compensation.

⚠ Do Not Delay

Time limits run from the date the regulated firm gave the advice, not from when you were first approached by the introducer. View our time limits guide.

View the full time limits guide →

Start Your Free Claim Assessment

Our SRA-regulated solicitor partners assess every case individually — free of charge, with no obligation to proceed.

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Also Reviewing

Other Firms Under Assessment

Redress Advisory is reviewing pension transfer advice from a range of firms. If your adviser is listed below, a dedicated claim page is available.

Important Notice

Redress Advisory Ltd (Company No. 17295681) is a technology platform that provides case assessment and referral services. Redress Advisory is not a claims management company and is not regulated by the Financial Conduct Authority as such. All regulated claims management activity and legal work is carried out exclusively by our Operating SRA Partner (OSP) solicitor firms, each of which is independently authorised and regulated by the Solicitors Regulation Authority.

You do not need to use Redress Advisory or a solicitor to pursue a pension mis-selling complaint. You can complain directly to the financial firm, escalate to the Financial Ombudsman Service (FOS), or apply to the Financial Services Compensation Scheme (FSCS) yourself, free of charge. If you instruct a solicitor through our OSP partner panel, their fees will reduce any compensation you receive.

The information on this page is for general informational and educational purposes only. It does not constitute legal, financial, or regulated advice of any kind. Individual outcomes depend on the specific facts of each case.

FOS: 0800 023 4567  |  FSCS: 0800 678 1100  |  FCA Register: register.fca.org.uk