What happened
Celtic Wealth Management operated as an unregulated introducer in South Wales, facilitating over 300 referrals to regulated financial advisers for pension transfers including BSPS cases.
Because Celtic Wealth was unregulated, complaints run against the regulated firm that received the referral and provided the advice. Where that receiving firm is FSCS-failed, Route 3 applies. Where it is still trading, Route 1 applies first.
Who this affects
Clients introduced via Celtic Wealth Management to a regulated financial adviser for pension transfer advice in South Wales, particularly between 2015 and 2018.