SIPP Operator · FSMA s.27 Precedent

Carey Pensions UK — SIPP Claims & Adams v Carey Pensions

Carey Pensions UK LLP (now operating as Options UK in some contexts) is central to the landmark FSMA s.27 litigation in Adams v Carey Pensions, which explored whether contracts established through unauthorised pension introducers are voidable. If you held a Carey Pensions SIPP linked to a non-standard investment, your claim may benefit from this precedent.

s.27 FSMA — contracts via unauthorised introducers may be void
£455k FOS maximum award (post-Apr 2019 advice)
Route 1 Direct complaint — firm remains active
Route 4 Civil litigation — uncapped recovery
Active Firm — FSMA s.27 Case History

Carey Pensions and the Adams Litigation

Carey Pensions UK LLP was a self-invested personal pension (SIPP) operator authorised and regulated by the FCA. The firm accepted business from a range of pension introducers and permitted non-standard assets to be held within its SIPPs. It became the subject of major litigation in Adams v Carey Pensions UK LLP, a case that explored whether contracts entered into through unauthorised pension introducers are voidable under FSMA s.27.

The case established important principles about the relationship between SIPP operators and unregulated introducers, and about the extent to which the 'arranging' activities of an introducer must be regulated. While the High Court's initial decision was mixed, the case significantly advanced the legal argument that clients introduced via unregulated channels may have restitutionary claims against the SIPP operator.

Carey Pensions UK is now associated with the Options UK group of SIPP operators. The combined effect of Adams v Carey Pensions and the subsequent Fletcher [2024] Court of Appeal decision means that clients who held Carey Pensions SIPPs containing non-standard investments have a stronger legal basis for claims than at any previous point.

Claims Routes

How to Pursue Your Claim

The correct route depends on whether the firm is still active, the nature of your loss, and whether FSCS compensation has already been paid on related adviser claims.

Route 1

Direct Complaint

Submit a formal DISP complaint to the firm. Set out the basis of your claim — the nature of the investment, who introduced you, and why the SIPP was unsuitable for your circumstances. The firm has eight weeks to respond.

Firm still active
Route 2

Financial Ombudsman Service

Where the firm's response is inadequate or the complaint is rejected, escalate to the FOS. FOS has considered Carey Pensions cases and the related FSMA s.27 arguments in its adjudications.

FOS escalation
Route 3

FSCS (If Adviser Failed)

If an FCA-regulated IFA who recommended the Carey Pensions SIPP has since failed, a separate FSCS claim against that adviser is available alongside any claim against Carey Pensions itself.

Against failed adviser
Route 4

Civil Litigation

The FSMA s.27 arguments in Adams v Carey Pensions are civil litigation arguments. Where losses exceed the FOS award limit, civil proceedings allow uncapped recovery and full restitution of invested funds where a contract is rendered unenforceable.

Uncapped — FSMA s.27
Key Case Law

Legal Framework for SIPP Operator Liability

Questions & Answers

Frequently Asked Questions

What is FSMA s.27 and how does it apply to my Carey Pensions SIPP?
Section 27 of the Financial Services and Markets Act 2000 provides that certain agreements are unenforceable if they are entered into or arranged by an unauthorised person. If the pension introducer who brought you to Carey Pensions was not FCA-authorised, this provision may allow you to recover the full amount invested.
The Adams case outcome was mixed — does that mean FSMA s.27 claims don't work?
No. The Adams case advanced the law significantly and subsequent cases — particularly in the context of FOS adjudications and the Fletcher [2024] CoA ruling — have built on it. The FSMA s.27 argument remains a live and valuable claim route, particularly in civil litigation.
Is Carey Pensions the same as Options UK?
Carey Pensions UK LLP and Options UK Personal Pensions LLP are separate but related entities within the same group structure. Your claim should be directed at the specific entity named in your SIPP documentation. Redress Advisory can help identify the correct respondent.
My investment inside the Carey SIPP collapsed — can I claim for that loss specifically?
Yes, the primary loss claimed is the diminution in value of the investment held within the SIPP. The calculation includes the actual investment loss plus any charges paid and the lost opportunity cost of what the pension might otherwise have been worth.
Urgent Notice

Time Limits on SIPP Claims

SIPP operator claims are subject to the same DISP and Limitation Act deadlines as adviser claims. FSCS claims must also meet prescribed eligibility windows.

⚠ Do Not Delay

DISP complaints: six years from the advice date or three years from discovery. Civil litigation under FSMA s.27: limitation periods depend on the specific cause of action pleaded. FSCS claims against failed advisers: separate eligibility windows apply. Early specialist assessment is essential. See redressadvisory.com/time-limits.

View the full time limits guidance →

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Regulatory Notice & FCA Self-Service Disclaimer

You do not need to use a claims management company to pursue a pension mis-selling complaint. You can complain directly to the financial firm, escalate to the Financial Ombudsman Service (FOS), apply to the Financial Services Compensation Scheme (FSCS), or instruct a solicitor independently — all free of charge. Using Redress Advisory does not improve the likelihood of success compared to pursuing a claim yourself, and our fee will reduce any compensation you receive.

Redress Advisory Ltd (Company No. 17295681) is a claims management company. Regulated legal work is carried out by our Operating SRA Partner solicitor firms. We are not a firm of solicitors and we do not provide legal advice.

The information on this page is for general informational purposes only. It does not constitute financial, legal, or claims management advice. Individual outcomes depend on the specific facts of each case. Historical outcomes in related cases are not a guarantee of results in your case.

FOS: 0800 023 4567  |  FSCS: 0800 678 1100  |  FCA Register: register.fca.org.uk