Talbot and Muir was a specialist SIPP operator that merged with Curtis Banks, one of the UK's largest independent SIPP providers. If you held a Talbot and Muir SIPP containing non-standard or illiquid investments and suffered losses, you may have a claim against the adviser or the operator — now pursued through Curtis Banks as successor.
Talbot and Muir was a well-established SIPP and SSAS specialist that provided bespoke pension arrangements to clients across the UK. Following its merger with Curtis Banks Group PLC, existing Talbot and Muir client accounts are now administered by Curtis Banks as the combined group entity.
Some Talbot and Muir SIPPs were used to hold non-standard, illiquid, or high-risk investments recommended by IFA firms. The SIPP operator liability framework established by the courts — requiring operators to conduct adequate due diligence on investments admitted to their products — applies equally to Talbot and Muir's historical conduct.
As the legal successor to Talbot and Muir, Curtis Banks is the correct respondent for DISP complaints and FOS referrals relating to historical Talbot and Muir conduct. Redress Advisory can help you navigate the claim structure and identify the appropriate route.
The correct route depends on whether the firm is still active, the nature of your loss, and whether FSCS compensation has already been paid on related adviser claims.
Curtis Banks, as the successor entity to Talbot and Muir, is the correct respondent for historical DISP complaints about Talbot and Muir's conduct as SIPP operator. Submit your complaint in writing with full supporting documentation.
Curtis Banks as successorIf Curtis Banks rejects your complaint, escalate to FOS within six months of the Final Response Letter. FOS can adjudicate on historical operator conduct post-merger.
FOS escalationIf the IFA who recommended your Talbot and Muir SIPP has subsequently failed and been declared in default, a separate FSCS claim against that adviser up to £85,000 is available.
Against failed adviserFor substantial losses where the FOS cap is insufficient, civil litigation against Curtis Banks (as successor) and other solvent parties can pursue uncapped recovery.
Uncapped recoveryThe legal framework governing SIPP operator liability has been substantially clarified by two Court of Appeal decisions. Options UK Personal Pensions LLP v Fletcher [2024] EWCA Civ 541 confirmed that SIPP operators owe active due diligence duties and may be liable where they accept unsuitable non-standard assets into client SIPPs without proper assessment.
Adams v Carey Pensions UK LLP [2020] (FSMA s.27) established that where a SIPP was set up through an unauthorised introducer, the contract may be voidable, enabling full restitution of invested funds regardless of the FSCS cap.
In parallel, Berkeley Burke SIPP Administration Ltd v Financial Ombudsman Service [2018] EWHC 2368 (Admin) confirmed that FOS has jurisdiction to make awards requiring SIPP operators to compensate clients for due diligence failures — and that courts will not readily overturn such awards on judicial review.
SIPP operator claims are subject to the same DISP and Limitation Act deadlines as adviser claims. FSCS claims must also meet prescribed eligibility windows.
DISP: six years from advice or three years from discovery. See redressadvisory.com/time-limits.
Redress Advisory assesses your position across all four routes and connects you with an SRA-regulated solicitor at no upfront cost.
Begin Your AssessmentYou do not need to use a claims management company to pursue a pension mis-selling complaint. You can complain directly to the financial firm, escalate to the Financial Ombudsman Service (FOS), apply to the Financial Services Compensation Scheme (FSCS), or instruct a solicitor independently — all free of charge. Using Redress Advisory does not improve the likelihood of success compared to pursuing a claim yourself, and our fee will reduce any compensation you receive.
Redress Advisory Ltd (Company No. 17295681) is a claims management company. Regulated legal work is carried out by our Operating SRA Partner solicitor firms. We are not a firm of solicitors and we do not provide legal advice.
The information on this page is for general informational purposes only. It does not constitute financial, legal, or claims management advice. Individual outcomes depend on the specific facts of each case. Historical outcomes in related cases are not a guarantee of results in your case.
FOS: 0800 023 4567 | FSCS: 0800 678 1100 | FCA Register: register.fca.org.uk