Talbot and Muir is an established SIPP provider with a documented FOS upheld decision confirming its due diligence obligations on introducers and investments. If you held a Talbot and Muir SIPP, FOS routes are available.
Start your free assessment →Talbot and Muir Ltd is an independent SIPP provider. The firm has faced complaint activity and FOS upheld decisions relating to its acceptance of SIPP business from introducer firms without conducting adequate due diligence. The FOS found in DRN-3741499 that Talbot and Muir had its own regulatory obligations when accepting business via an in-specie transfer and that those obligations applied independently of the investment manager’s authorised status.
The following decisions are a matter of public record. Decision references can be verified at financial-ombudsman.org.uk.
The ombudsman found that Talbot and Muir as receiving SIPP operator was required to carry out due diligence at outset, even though the transfer was an in-specie transfer with the same investment manager remaining in place. The firm’s argument that the in-specie nature of the transfer reduced its due diligence obligations was rejected. Talbot and Muir’s ongoing obligations were also confirmed.
A formal complaint to Talbot and Muir is the first step.
The FOS has upheld complaints confirming Talbot and Muir’s operator due diligence obligations.
Act now. The six-year FOS clock runs from the date of the original transfer. See redressadvisory.com/time-limits for the full limitation framework.
The FOS found Talbot and Muir was required to conduct due diligence when accepting a SIPP in-specie transfer, including ongoing monitoring of the investment manager. The firm could not reduce its obligations simply because it was receiving a transfer rather than a new application.
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You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.
| Redress received | Max % | Max fee |
|---|---|---|
| Up to £1,499 | 30% | £420 |
| £1,500–£9,999 | 28% | £2,500 |
| £10,000–£24,999 | 25% | £5,000 |
| £25,000–£49,999 | 20% | £7,500 |
| £50,000 and above | 15% | £10,000 |
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.
Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.
Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.