Suffolk Life Annuities Ltd, now part of Legal & General, operated a significant SIPP business. If you were transferred into a Suffolk Life SIPP via an unregulated introducer or on unsuitable advice, FOS routes are available.
Start your free assessment →Suffolk Life Annuities Ltd was a specialist SIPP provider acquired by Legal & General. The Suffolk Life SIPP platform faced complaint activity relating to the acceptance of non-standard investments and the due diligence conducted on introducer firms. Legal & General acquired Suffolk Life and inherited its regulatory obligations.
A formal complaint to Legal & General (as successor to Suffolk Life) is the first step.
The FOS has jurisdiction over complaints arising from Suffolk Life SIPP operator failures.
Act now. The six-year FOS clock runs from the original transfer date, not from the acquisition date. See redressadvisory.com/time-limits for the full limitation framework.
Complaints about Suffolk Life SIPP should be directed to Legal & General as the acquiring firm. Legal & General assumed regulatory responsibility for the Suffolk Life book on acquisition.
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You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.
| Redress received | Max % | Max fee |
|---|---|---|
| Up to £1,499 | 30% | £420 |
| £1,500–£9,999 | 28% | £2,500 |
| £10,000–£24,999 | 25% | £5,000 |
| £25,000–£49,999 | 20% | £7,500 |
| £50,000 and above | 15% | £10,000 |
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.
Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.
Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.