Pension Mis-Selling Claim
ACTIVE — FOS ROUTE

Purely Pensions / Purely Financial Ltd — Pension Claim

Purely Pensions, operating through Purely Financial Ltd, is an active FCA-authorised pension transfer specialist with both UK and international clients. If you were advised by Purely Pensions to transfer a DB pension, FOS and civil routes may be available.

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What Happened

Purely Pensions (Purely Financial Ltd) is an FCA-authorised firm specialising in pension transfer advice, with a client base spanning both UK domestic and international expat markets. The firm has signed off significant volumes of defined benefit pension transfer recommendations during the 2015–2022 period.

Purely Pensions appears in the Route 4 evidence base in the context of its role as a UK FCA-authorised firm countersigning DB transfer recommendations arranged by overseas advisory networks. Under the Pension Schemes Act 2015, s.48, a transfer from a DB scheme of more than £30,000 requires sign-off from a FCA-authorised specialist. In some cases, this role has been described as a "rubber stamp" function where the substantive advice was given by an overseas unregulated entity.

Which Claim Routes Apply

Route 1

Direct Complaint to Purely Pensions

A formal DISP complaint to Purely Financial Ltd is the required first step. Purely must respond within 8 weeks.

No cap on direct complaint
Route 2

FOS Escalation

The FOS has jurisdiction over DB pension transfer suitability complaints against Purely Financial Ltd where the advice was unsuitable — including where the critical yield analysis was flawed or capacity for loss not assessed.

Up to £455,000
⚠ Time Limit Warning — Act Now

The six-year FOS absolute clock runs from the date Purely Pensions gave or countersigned the transfer recommendation. Act immediately to preserve your complaint rights. See redressadvisory.com/time-limits for the full limitation framework.

Frequently Asked Questions

What is a UK PTS firm?

A Pension Transfer Specialist (PTS) is a firm or individual FCA-authorised to give advice on transfers from defined benefit pension schemes. Under the Pension Schemes Act 2015 s.48, any DB transfer over £30,000 requires a PTS sign-off. Where Purely Pensions signed off your transfer, it is the PTS and bears full suitability responsibility.

Purely Pensions only reviewed my transfer — is that enough to claim?

Yes. The PTS firm that signed off your transfer bears full regulatory responsibility for the suitability of that recommendation regardless of who arranged the original advice. If the transfer was unsuitable, the PTS is liable.

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Redress Advisory Ltd is a technology platform. Regulated claims work carried out by our SRA-authorised Operating Partner solicitor firms. You may complain directly to the FOS (0800 023 4567) or FSCS (0800 678 1100) free of charge. Legal references: Berkeley Burke v FOS [2018] EWHC 2878 · Adams v Options UK [2021] EWCA Civ 1188 · Fletcher v Options UK [2024] EWCA Civ 541.