Custodian Wealth operates Custodian SIPP, a platform-based pension wrapper. If you were transferred into a Custodian SIPP via unsuitable advice, FOS complaint routes are available.
Start your free assessment →Custodian Wealth operates the Custodian SIPP platform, a self-invested personal pension product available through IFA and platform channels. Custodian SIPP has faced complaint activity relating to the suitability of investments held within the SIPP wrapper and the due diligence conducted on the adviser networks and investments directed to the platform.
A formal DISP complaint to Custodian Wealth is the required first step.
The FOS has jurisdiction over complaints about Custodian SIPP operator failures.
The six-year FOS clock runs from the date of transfer. Act now to preserve your complaint rights. See redressadvisory.com/time-limits for the full limitation framework.
Custodian SIPP is a platform wrapper that can hold a wide range of investments. Complaints typically arise where IFAs directed clients into non-standard, illiquid, or high-risk investments via the Custodian platform.
No obligation · No upfront cost · We will never cold-call you
You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.
| Redress received | Max % | Max fee |
|---|---|---|
| Up to £1,499 | 30% | £420 |
| £1,500–£9,999 | 28% | £2,500 |
| £10,000–£24,999 | 25% | £5,000 |
| £25,000–£49,999 | 20% | £7,500 |
| £50,000 and above | 15% | £10,000 |
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.
Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.
Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.