Curtis Banks is one of the UK's largest SIPP providers. If you were transferred into a Curtis Banks SIPP on unsuitable advice, FOS routes are available.
Start your free assessment →Curtis Banks Group plc is one of the UK’s largest independent SIPP providers, administering over 75,000 SIPPs. The firm has faced complaint activity relating to administration delays, fee transparency, and the suitability of investments held within Curtis Banks SIPPs on the advice of third-party IFAs.
Curtis Banks bears its own regulatory obligations as SIPP operator under Berkeley Burke [2018] — independently of whatever advice you received from your IFA. Where Curtis Banks accepted non-standard investments without adequate due diligence, it may bear separate liability from any adviser suitability complaint.
A formal DISP complaint to Curtis Banks is the required first step.
The FOS has jurisdiction over complaints about Curtis Banks administration and operator due diligence.
The six-year FOS clock runs from the date of advice or transfer. Obtain a formal assessment to confirm your position. See redressadvisory.com/time-limits for the full limitation framework.
Yes. Curtis Banks as SIPP operator has its own separate obligations under FCA Principles 2, 3, and 6. A complaint against Curtis Banks for its operator failures runs separately from any adviser complaint.
No obligation · No upfront cost · We will never cold-call you
You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.
| Redress received | Max % | Max fee |
|---|---|---|
| Up to £1,499 | 30% | £420 |
| £1,500–£9,999 | 28% | £2,500 |
| £10,000–£24,999 | 25% | £5,000 |
| £25,000–£49,999 | 20% | £7,500 |
| £50,000 and above | 15% | £10,000 |
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.
Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.
Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.
Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.